Billing
Refund Policy
This policy explains cancellations and refunds for paid FORECUE subscriptions purchased through Paddle.
Effective: September 10, 2026
01Cancel anytime
You can cancel your subscription at any time through the customer portal. Cancellation stops future renewals. Paid access continues until the end of the current billing period unless the checkout terms state otherwise.
02First-purchase refund
You may request a full refund within 14 days of your first FORECUE paid subscription purchase. Contact support with the email address used at checkout. We may ask for information reasonably needed to locate and verify the transaction.
03Renewals and partial periods
Renewal charges and partially used billing periods are generally non-refundable after they are processed, except where required by applicable law or where a duplicate charge, billing error, or material service failure is confirmed. Cancel before the renewal date to avoid the next charge.
04How refunds are processed
Paddle is the Merchant of Record for paid purchases and processes approved refunds to the original payment method. Bank and card-network processing times vary. Taxes are adjusted by Paddle where applicable.
05Statutory rights
Nothing in this policy limits refund, withdrawal, or consumer rights that cannot legally be excluded in your country or region. If applicable law provides stronger rights, those rights apply.
06Contact
Use the support address linked from FORECUE to request a refund or report a billing problem. Include your checkout email and a short explanation, but do not send full card or bank details.